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WHAT'S NEW?

2011.11.11

Customer service in B.C. and Dutch municipalities

2011.08.04

The Stocking Factory @ District of North Vancouver

2011.05.23

Implementation in St. Paul’s Hospital, Providence

More news? Check our e-paper!

WHERE ARE WE?

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Our business process is best compared to

an engine which runs on water; the latest discovery, but has never been tested
an engine which runs on gas, cheap, high temperatures and high wear and tear
a diesel engine, cheap, simple technology, low revs and durable
a steam engine, proven technology, high sense of museum
a stove, low return but charming and romantic

If a Nick-Leeson-type of guy was to work in your department...

he would be soon be making millions again
I wouldn't know what he would be up to
he would probably live on a salary
he would have a hard time finding some baksheesh
he would be leaving within a week, disappointed

Information Technology again offers new opportunities to serve customers at an even higher level...

fine, we 're gonna tell them something
when we can find the time, we will look into it
maybe later, let's do a study
why consider it?
no, not now

How about your company's sense of direction?

we know where we are and where we are heading
we would like to know where we are, but we sure know where we are heading
anywhere the wind blows
we would like to know where we are heading, but we sure know where we are
we would like to know where we are and where we are heading

Your client has an extravagant demand...

no problem, we'll do anything, the sky is the limit
extravagant wishes have extravagant prices
only during office hours
we will give it some thought, don't call us, we'll call you
we have an excellent complaints procedure

The Process Pros 125A - 1030 Denman Street Vancouver, BC V6G2M6 Phone 778-899-8699 E-mail improve@processpros.ca